AI Customer Support Agent
Conversational AI agent integrated into a SaaS product, handling tier-1 support with context-aware responses and seamless human escalation.
Read the case →I build websites, web apps, and AI tools for small teams who care about how things feel — not just whether they ship.
I'm Nikola — a developer with a background in the arts and an eye for the details most people overlook. I've spent years building products for founders, small businesses, and growing teams across e-commerce, SaaS, and professional services.
I care about how things work and how they feel. A site that loads in half a second, uses the right words, and doesn't confuse the person using it — that's the standard I hold everything to.
You deal directly with me. No middlemen, no account managers. Just clear communication and work you'll be proud to put in front of your customers.
I build websites · web apps · AI tools for small teams who care.
Conversational AI agent integrated into a SaaS product, handling tier-1 support with context-aware responses and seamless human escalation.
Read the case →Full-stack e-commerce solution with inventory management, payment processing, and an admin dashboard. Built for a boutique fashion brand.
Read the case →Property listing and management application with map integration, advanced filtering, and a CRM for agents.
Read the case →Most AI agents fail in production. Here's the framework I use to design agents that are reliable, predictable, and genuinely useful.
After building marketing sites with React, Next.js, and plain HTML, Astro has become my default choice. Here's why.
The shortest path is an email. I usually reply within one business day — no sales pitch, just a straight conversation.